Terms of Use

These Terms of Use (“Terms”) are a legal agreement between you and Lightbox Studios(“we”, “us”) governing your use of the Elevate app and any related services (together, the “Service”). By downloading or using Elevate, you agree to these Terms and to our Privacy Policy. If you don't agree, don't use the Service.

1. License

Subject to these Terms, we grant you a personal, non-exclusive, non-transferable, revocable license to download and use Elevate on Apple-branded devices that you own or control, for your own personal, non-commercial use, in accordance with the Apple Media Services Terms and the Usage Rules in the App Store Terms of Service.

2. Your account

You sign in with Sign in with Apple. You're responsible for activity under your account and for keeping access to your Apple ID secure. You must be at least 13 years old (or the minimum age of digital consent where you live) to use the Service.

3. Subscriptions, billing, and free trial

• Elevate Pro is an auto-renewing subscription offered at $5.99/month or $34.99/year (prices may vary by region and may change with notice). Eligible new subscribers may receive a 3-month free trial.
• Payment is charged to your Apple Account at confirmation of purchase. The subscription renews automatically unless you cancel at least 24 hours before the end of the current period. Your Apple Account is charged for renewal within 24 hours before the period ends.
• You can manage or cancel your subscription, and turn off auto-renewal, in your Apple subscription settings. If you cancel, you keep Pro access until the end of the paid period. If a free trial is offered, any unused portion is forfeited when you purchase a subscription.
• Refunds are handled by Apple under its policies; we generally cannot issue refunds directly for App Store purchases.

4. Acceptable use

You agree not to:

• reverse engineer, decompile, or attempt to extract source code, except where the law permits;
• interfere with or disrupt the Service, its servers, or networks, or attempt to bypass usage limits, security, or rate limits;
• access the Service through automated means except as expressly permitted;
• upload content that is unlawful, infringing, abusive, or that violates others' rights or privacy (including in social features such as friends, notes, and cheers);
• use the Service to build a competing product or to resell or sublicense it.

5. Your content

You retain ownership of the data and content you create in the Service (your “Content”). You grant us a limited license to host, store, process, and transmit your Content as needed to operate and improve the Service for you (for example, syncing your workouts, detecting PRs, generating progress insights, and — for Pro — producing the AI “Coach's Take” analysis described in our Privacy Policy). You're responsible for your Content and for having the rights to share anything you post in social features.

6. Not medical advice

Elevate is a fitness tracking and information tool, not a medical device or healthcare provider. Content in the app — including progress insights, heart-rate data, training suggestions, and the AI “Coach's Take” — is for general informational purposes only and is not medical advice, diagnosis, or treatment. Exercise carries inherent risks. Consult a qualified physician before starting or changing any exercise or nutrition program, and stop and seek medical attention if you experience pain, dizziness, shortness of breath, or other warning signs. You use the Service at your own risk.

7. Third-party services

The Service relies on third parties (for example Apple, Google/Firebase, our AI model provider, and any music service you connect). We're not responsible for third-party services, and your use of them may be subject to their own terms.

8. Intellectual property

The Service, including its software, design, text, graphics, and the “Elevate” name and logo, is owned by Lightbox Studios or its licensors and is protected by intellectual property laws. Except for the license granted above, no rights are granted to you.

9. Disclaimers

The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, secure, or that data (including heart-rate data or PR detection) will be accurate or always available.

10. Limitation of liability

To the maximum extent permitted by law, Lightbox Studios and its officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of data, profits, or goodwill, arising out of or related to your use of (or inability to use) the Service. Our total liability for any claim relating to the Service will not exceed the greater of (a) the amount you paid us for the Service in the 12 months before the claim, or (b) USD $50. Some jurisdictions don't allow certain limitations, so some of these may not apply to you.

11. Termination

You can stop using the Service and delete your account at any time (email support@elevatefitlab.com for account deletion). We may suspend or terminate your access if you breach these Terms or to protect the Service or other users. Sections that by their nature should survive termination (e.g., ownership, disclaimers, limitation of liability) will survive.

12. Governing law & disputes

These Terms are governed by the laws of the State of California, USA, without regard to its conflict-of-laws rules. You agree that any dispute relating to these Terms or the Service will be brought exclusively in the state or federal courts located in California, and you consent to their jurisdiction — except where you have non-waivable rights to bring a claim in your local courts. Nothing here limits your statutory consumer rights.

13. Apple-specific terms

These Terms are between you and Lightbox Studios only, not Apple. Apple is not responsible for the Service or its content. Apple has no obligation to provide maintenance or support for the Service. In the event of any failure of the app to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price (if any); to the maximum extent permitted by law, Apple has no other warranty obligation. Apple is not responsible for addressing any claims relating to the Service, including product-liability, legal-compliance, or consumer-protection claims, or third-party claims that the Service infringes intellectual property rights. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. You represent that you are not located in a country subject to a U.S. Government embargo or designated a “terrorist supporting” country, and that you are not on any U.S. Government restricted-parties list.

14. Changes

We may update these Terms from time to time. We'll update the “Last updated” date and, for material changes, provide reasonable notice. Continued use after changes take effect means you accept the revised Terms.

15. Contact

support@elevatefitlab.com